First time clients who haven’t had their home cleaned professionally within the last month will need to add the First Time Clean option in the Extras section in order to give our crew members the time they need to achieve the high-quality results we’re known for. Once that’s complete, our Standard Clean is the perfect choice for weekly/biweekly/monthly louisville cleaning services moving forward! Otherwise, we cannot guarantee the level of service.
Living Areas & Bedrooms
Bathrooms
Kitchen
You can book your Louisville KY cleaning services 24 hours a day on our booking page here.
First-time clients who haven’t had their home cleaned professionally within the last month will need to add the First Time Clean option in the Extras section in order to give our crew members the time they need to achieve the high-quality results we’re known for. It includes everything that is included in our standard clean plus:
Living areas and bedrooms
Wipe down door frames and door facings
Wipe down window sills
Vacuum baseboards
Vacuum under furniture (please note our cleaners will not lift furniture that weighs more than twenty pounds)
Wipe down furniture
Any small spots on wall are also included
Bathrooms
Wipe down door frames and door facings
Wipe down window sills
Wipe down baseboards
Kitchen
Wipe down door frames and door facings
Wipe down window sills
Wipe down baseboards
Vacuum under furniture (please note our cleaners will not lift furniture that weighs more than twenty pounds)
Wipe down furniture
You can book your Louisville KY house cleaning services 24 hours a day on our booking page here.
Our Move In/Move Out option delivers a thorough cleaning to prepare the home for you or the new family moving in! Please ensure that the home is empty prior to our cleaning service and that there are no other people (movers, tradespeople etc) working in the space. And we will need electricity and water!
Please note, if the home is particularly dirty, we may need to add the First Time Clean service to your cleaning in order to give our cleaners time to complete their work.
Living Areas & Bedrooms
Vacuum/Sweep/Mop
Remove cobwebs
Dust all surfaces
Clean ceiling fans and light fixtures
Switch plates cleaned
Doorknobs cleaned and disinfected
Bathrooms
Counter tops, sinks, showers, bathtubs, fixtures cleaned and disinfected
Toilets cleaned and disinfected
Floors cleaned and disinfected
Mirrors cleaned
Clean ceiling fans and light fixtures
Cabinets and drawers cleaned inside and out
Remove cobwebs
Switch plates cleaned
Doorknobs cleaned and disinfected
Kitchen
Sweep/Mop
Thorough dusting
Remove cobwebs
Clean ceiling fans and light fixtures
Sinks, fixtures, counters cleaned and disinfected
Appliances cleaned inside and out
Cabinets and drawers cleaned inside and out
Exterior of range hood cleaned
Stove top, burners, drip pans, and knobs cleaned
Stainless steel polished
Switch plates wiped down
Doorknobs cleaned and disinfected
All Rooms
Wipe down window sills
Vents dusted and wiped down
Blinds dusted & wiped down (note: we do not wipe down thin metal or plastic blinds due to danger of bending/breaking)
Wipe down baseboards, door facings, door frames, spot-clean walls (some marks/stains may need to be painted over)
You can book your Louisville KY home cleaning services 24 hours a day on our booking page here.
Our cleaners do their absolute best to provide exceptional service, but there are certain things that we cannot offer/guarantee. Liability, safety, and the highest quality are considered at all times. If you are unsure about your cleaning or an item below, please call us to discuss!
That said, the following are services that we do not provide:
We cannot perform services while other services are being performed in or around the home (plumbing, painting, construction, etc.)
No lifting or moving of heavy items (refrigerator, stove, tables, etc.)
No moving vases, hung pictures, or other delicate items.
We are happy to load your dishwasher, but cannot replace dishes in cupboards once complete. We don’t want to break anything.
Cleaning any item or area that cannot be safely reached using telescopic cleaning tools and a step stool (no ladders).
Removing excessive pet hair from upholstery.
Cleaning exterior windows.
Cleaning Mini Blinds. Our cleaners are happy to dust horizontal metal or plastic mini blinds, but we have found that they are easily bent or damaged if anything beyond dusting is attempted.
Removing strong odours (mould, animal waste, smoke, etc.) Again, we will do our best.
Cleaning inside dishwashers and washing machines.
Cleaning light bulbs.
Cleaning rodent/insect infested homes.
Cleaning human waste/excrements including feces and vomit.
Removing excess paint from surfaces.
Post-construction cleaning. We can provide that service, but it does not fall within the parameters of our online booking system and would require an in-person visit to make a quote.
Deep carpet/floor cleaning (steam cleaning, polishing, waxing, etc.)
Heavy marks/stains on walls, baseboards, other painted surfaces. We don’t want to potentially damage your paint!
You can book your Louisville cleaning services 24 hours a day on our booking page here.
If something is not done to your expectations, please let us know. We’ll send a team out to make it right (within a 7-day window). If after our re-clean is completed and you’re still not happy with service, we offer a full refund.
If you’re not content with your cleaning, we will come out and re-clean (within a 7-day window). If you still don’t think we did a good enough job to recommend us to your friends, we’ll refund your money.
Yes, they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.
We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.
If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!
All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that apply end up working as a Louisville Cleaning Pros certified cleaner
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
In most cases, you can enter your coupon code directly on the booking form. If you have any issues, please contact us and let us know.
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that is already completed.
Absolutely. Simply enter your coupon (giftcard) code into the booking form as you are creating your booking. Your final price will automatically change to reflect your coupon balance. At any time you can log into your account and see the balance on any giftcards you have.
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
Simply go to our booking form here and schedule your appointment online. Alternatively, you can give us a call at 502-200-1410 if there are any issues at all.
Log into your account and update your card on file. Your new card will automatically be noted as your default card.
Log into your account and update your address in your upcoming booking. Alternatively, you can give us a call and we will update your address for you.
You can submit a password change request on the customer login page
You can submit a password change request on the customer login page
You can login to your account by visiting our customer login page.
Sure thing. Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service.
Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service.
We price based on the number of bedrooms, bathrooms and the square footage of the home. Select the number and the price is shown instantly on the website.
We provide cleaning services in and around Louisville KY. If you are not sure if we will cover your area please call 502-200-1410 or email us at [email protected] and we will happily let you know if we can service your home.
When you book service an account is automatically created for you. Simply set up your account, choose your password, and you’re ready to go. Alternatively, you can create and log into your account at this link #